Hamptons Laundry FAQ

We’ve collected the most frequently asked questions to help you get started.

Still need help? Don’t hesitate to reach out — we’re here to assist and keep things clean.

First Pickup

What can I expect on my first pickup?
How do I schedule my first pickup?
Will you bring me my own personal East Hampton Laundry bag?

Pickup & Delivery

Can I get pickup and delivery if I’m not at home?
What time will you come by?
What areas do you serve in the Hamptons?
Can I schedule regular pickups?

Pricing & Payments 

How will I know the total cost?
Do you have a minimum order amount?
How do I pay?
Can I tip my valet?
Can I purchase gift cards

Cleaning & Quality

How do you ensure quality?
What is your policy when you find pre-existing damage?
What happens if one of my garments is lost or damaged?
Do you clean wedding dresses or gala gowns?
Do you clean leather?

 

If you didn’t find your answer, feel free to call or text us at 631-557-0977, or email care@easthamptonlaundry.com — our team is always happy to help.